Expanding Our Peer Support Service to All Areas of Kidney Disease

Today we are excited to announce the expansion of our NKF Peer Support Service, which will now cover all areas of kidney disease.

The Peer Support Service provides a safe and supportive environment where individuals diagnosed with kidney disease, family members, partners or caregivers, can connect with trained peer supporters to share experiences and receive guidance. The free-to-call service enables individuals to engage with peer supporters either by phone, online web chats, or face-to-face meetings.

The service was initially born to provide support for home dialysis queries and as part of our  5 year Increasing Home Dialysis Campaign, facilitating one-on-one conversations with trained peers who have first-hand experience with home dialysis, offering their insights and empathy to those in similar situations.

The service has now expanded and is for all aspects of kidney care and management including topics such as; caring for someone with kidney disease or kidney failure, chronic kidney disease and diabetes, dialysis, including peritoneal and haemodialysis, transplantation and post-transplant experiences or donation processes and experiences.

We understand how isolating it can be to be affected by kidney disease, therefore we want to ensure that you have the accessibility and inclusivity that you need.

Regardless of the topic or question, we are here to connect you with the right peer supporter.

To connect with one of the NKF Peer Supporters, please call the NKF Helpline on 0800 169 09 36 or alternatively email [email protected]. The Helpline is open Monday to Thursday 08:30am - 5:00pm and Friday from 08:30am - 12:30pm.

For more information about the Peer Support Service please visit:
www.kidney.org.uk/peer-support